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Frequently Asked Questions
Our watch boxes, watch cases and automatic watch winders are made from materials that vary depending on the model, which may include wood, synthetic leather, genuine leather or composite materials, with interiors typically finished in velvet or felt.
Please refer to the individual product page for the exact materials and specifications of each product before placing your order.
Our range includes storage solutions for different collection sizes, from cases designed for a single watch to watch boxes and watch winders with multiple compartments.
The exact capacity and relevant dimensions are provided on each product page, allowing you to check that the product is suitable for your watches before purchasing.
An automatic watch winder rotates a watch at intervals to simulate the movement it would normally experience while being worn. This can help keep a compatible automatic watch wound while it is not being worn.
Power options vary depending on the model. Some watch winders may operate using a mains power adapter, batteries, or other specified power sources. Available rotation modes and other settings also vary by product.
Please check the relevant product description for the exact power requirements, operating modes and specifications before purchasing.
We currently ship to addresses within the United Kingdom.
Orders are normally processed within 1 to 2 business days after payment has been confirmed. Once dispatched, transit typically takes a further 5 to 7 business days.
The total estimated delivery time is therefore approximately 6 to 9 business days from the date your order is placed. These delivery times are estimates and may occasionally be affected by circumstances outside our control.
Standard shipping is free for orders of £49 or more. For orders under £49, a £4.99 shipping fee applies.
Yes. For change-of-mind returns, you may return most eligible items within 14 calendar days of receiving your order, subject to the conditions set out in our Return and Refund Policy.
For change-of-mind returns, the customer is responsible for the cost of return shipping. Different rules apply if an item is faulty, damaged or not as described; in those circumstances, your statutory consumer rights apply and we will cover the applicable return shipping costs.
Before returning an item, please contact us so that we can provide the correct return instructions.
For assistance, contact us at hello@wyndor.co.uk or by telephone on +33 7 59 73 66 02.